Geekscover Editor Sajid Chudhary has an ax to grind, but concentrate of his ire isn’t crystal clear. One week ago, he ordered the global version of the Samsung Galaxy S III, in white color from Amazon.com Galaxy S III vendor, BluTekUSA which is a consumer electronics reseller.
Taking the Galaxy S III, he deliberately steered clear of its blue version, whose shipping hiccup hangs on its “Pebble blue” paint occupation.
All was running dandy,, sajid even got a shipping confirmation for an guessed June 6-8 delivery… unless distributed, BluTekUSA, warn Sajid of a delay. And accordingly threw Samsung’s version under the bus.
“Thanks for purchasing with us” the e-mail starts. “As you may or may not know about the launch of this special item has caused a huge uproar during cell phone world and everyone has been flocking to be among the first to buy it”
Here is where BluTekUSA turns on Samsung; up until this week, the launch date, told by the Samsung, has been June 1st. we were given a guarantee of delivery by the June 1stfor the purpose to all of our orders could be shipped successfully at the end of that day. Few days ago, Samsung introduced a statement pushing off the launching date to the open market distribution points, without any guaranteeing a new particular date. we promise you will find us one of the first sellers in the marketplace with this item available.
With a company like Samsung you can only do your job with what they give you. We will keep all of your information open for the moment item is delivered.
The original shipping confirmation of BluTekUSA is clearly sliding from the track (why assure your customer you will ship the product that you actually not have?) but does not fit into the new planned time frame of the company. However the problem could signal a shortage or producing trip-up on Samsung’s end.
Our geekscover’s reader mentioned a most likely experience ordering the Galaxy S III from Expansys, to a Canadian address, nothing that Expansys did not fess up about a hold-up until he reached until he reached first.
Share your comments with us relates to both Samsung and BlueTekUSA.